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I can confirm that ' Acoustic Echo Cancellation ' does fix the problem totally and pretty much every sound card will have some form of "Acoustic Echo Cancellation" as well as USB DACs. You can test this with windows voice recorder while doing what I posted above and you will notice that even with the mic muted, it still picks it up. I think that is the reason Acoustic Echo Cancellation resolves the problem since its basically acting as if the mic is picking up what the speakers on the headset are putting out. I hear people say that its a ground issue with the input and output sharing the same wire. Very few of the forums actually have a fix.
ACOUSTIC ECHO CANCELLATION WINDOWS 10 HOW TO
This has been a known issue and the fact that they have not done a recall is kind of crazy because all you have to do is google HyperX Cloud Alpha and you will get all kinds of questions on how to fix this. The sad part is so many people don't know this and have to return one of the best headsets to be released in a long time. Test it out with windows Voice Recorder play a song at 100% speaker vol and 100% mic vol as well as it turned all the way up on the in line remote for the headset. My question: Is there a fix for this audioleak issue? Do I have a faulty headset? What should I do as a consumer?Īcoustic Echo Cancellation needs to be on, turn that on in your sound settings and the crosstalk is 100% gone. How can a headset like this get such high reviews but have this deal breaker issue. Goes to show how much they care or how much they know it's an issue. The agent got to read my question then that agent blatantly exited the chat and I was left speechless. I was fourth in Queue, I waited 25 minutes and became the next person to talk to an agent. I had attempted to contact HyperX Technical Support. I am using the headset with a Xbox One X in a 3.5mm jack or with the chat adapter, in a Xbox elite controller (yes I have tried other controllers, the issue prevails). If I am above 40% volume level on the dial it will capture all noise generated. After trying the HyperX Cloud Alpha Headset the cross-talk/audio-leak/echo issue is present, and maybe 3 times worse than it's predecessor.
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I figured with the newer technology that HyperX would learn from the mistake and make a better product. I was so excited to be getting them to replace my old HyperX Cloud Headset that seemed to have a minor Cross talk/Audio Leak/Echo issue. I recently bought the HyperX Cloud Alpha Headset due to it's miraculous reviews by other highly acclaimed gamers.